Delete your Oona account

Delete it yourself (fastest)

• Sign in to Oona (the app or oona.co.nz).
• Open Settings → Account → Delete my account.
• Review what will be removed, tick the confirmation, and confirm.

If you're the only grown-up in your household, the entire household is deleted with you: every list, calendar event, chore, photo, message, and any child profiles. Any active Oona Plus subscription is cancelled at the same time. If other grown-ups share your household, it keeps going without you — only your own profile and sign-in are removed.

Or ask us to do it

Email privacy@oona.co.nz from the address you signed up with and we'll delete your account and confirm once it's done.

What's deleted, and what's kept

• Deleted immediately: your sign-in, profile, notifications and devices — plus your whole household's content and uploaded files when you're its last grown-up.
• Kids' profiles: removed by a parent from Family members, or deleted along with the household.
• Kept briefly: routine encrypted backups age out automatically, and we keep basic billing records where tax law requires it.