Help Centre

Last updated June 2026

Everything you need to get the most out of Oona — set-up, the day-to-day features, and how to get a hand if you need one.

Can't find what you're after? Contact us or email support@oona.co.nz — a real person (in New Zealand) will reply.

Getting started

Create your household. Sign up with email or "Continue with Google", give your home a name, pick your colour, and you're in.
Invite your family. Go to Family members → Invite. Adults join with a link or 6-character code; kids join with your family code, their name and a PIN (no email needed for children).
Add it to your home screen. Oona works like an app — on your phone, open the browser menu and choose "Add to Home Screen". See the install guide.
Set up the Wall display. Open Wall display on a spare tablet, mount it on the fridge, and the whole family can see the day at a glance.

The calendar

One shared calendar everyone can see, colour-coded by person. Tap a day to add an event, set a time and place, and choose who it's for. Events show up on the Home screen, the Wall display, and in reminders.

Lists & shopping

Create lists the whole family adds to — the supermarket list auto-sorts so shopping is faster. Tick items off as you go; everyone's list stays in sync instantly.

Chores & pocket money

Create chores under Chores, assign them to family members, and set whether they repeat.
Give a chore a value and completing it pays pocket money automatically — no nagging, no spreadsheets.
Track balances and payouts under Pocket money.

Meals

Plan the week's dinners in one go, build a recipe library, and push ingredients straight to your shopping list. Tonight's dinner shows on Home and the Wall display.

Notice board, Feed & Messages

Notice board — pin the things everyone should see ("Kids at Nana's till Sunday").
Family feed — a private, algorithm-free place to share photos and moments, just for your household.
Messages — family chat that isn't social media. Parents can enable optional oversight of messages that include a child.

Feelings & Wishlists

Feelings lets everyone do a gentle daily check-in so you can see how the family's travelling. Wishlists keep gift ideas in one place for birthdays and Christmas.

Ask Oona (the assistant)

Tap Assistant to ask for dinner ideas, a plan for a rainy day, or help thinking something through. It's powered by Google's Gemini; it can be wrong, so use your judgement for anything important. We never use your family's content to train AI models.

The Wall display

A calm, glanceable dashboard for a tablet on the fridge or bench — today's plan, chores, the shopping list, what's for dinner, the notice board and more. Open Wall display from the menu and leave it running. For what tablet to use, which mount to buy in NZ, and step-by-step set-up, see the wall display set-up guide.

Family vault

A secure place for the important stuff — medical notes, emergency contacts and key documents. The vault is restricted to the adults in your household; children can't open it.

Your account & privacy

Manage your plan and billing under Settings. Oona has a free plan and Oona Plus.
Oona is private and invite-only — no public profiles, no ads, no selling your data. See our Privacy Policy.
You can manage email news preferences via the unsubscribe link in any update we send.

Still stuck?

Have a look at our FAQ, or send us a message— we'd genuinely love to help, and your questions help us make Oona better.